Ace My Prep s client relationship associates are 'student first' counselors and are responsible for maintaining relationships with the students & eventually taking them through our premium servicing journey.
Key responsibilities:
1. Take complete ownership of the students including onboarding the student profile, making them understand the process, detailed counseling, profile strengthening, and admissions
2. Develop a deep understanding of the entire study abroad admissions process and application cycle for countries like the USA, UK, Canada, Ireland, Germany, etc.
3. Develop a strong built relationship with students as a mentor for the entire process
4. Build and review the progress of every student application on an ongoing basis to understand the stage of the student and the next steps
5. Build cross-discipline relationships in the organization, partnering closely with the BDMs, marketing, admissions, and VISA
6. Ensure top-quality admission work like essays, SOPs, and documents
7. Serve as the primary contact for the student and work on student satisfaction and overall student happiness
8. Lead the overall servicing vertical of the business by working closely on new experiments, R&D, & the product to overall further strengthen the servicing cycle of the company
Requirements:
1. We are looking for passionate folks to join our team as client relationship associate
2. The candidate is expected to consistently provide excellent advice to students and get through the servicing funnel
Skill(s) required
American EnglishBritish EnglishEnglish Proficiency (Spoken)English Proficiency (Written)MS-ExcelMS-OfficeMS-Word
Ace My Prep is India's No. 1 career guidance platform for study abroad aspirants planning to study in Ivy League & top schools across the globe like Harvard, MIT, Stanford, Wharton, etc. We provide strategic training & career blueprints by catering to students' individual skill levels and learning styles. Blending the years of experience with modern-day technologies - AI & ML, we have developed a unique 9-step blueprint through which we service our students & provide them with an unmatched level of satisfaction with our standardized way of servicing. With a powerful combination of expert personal trainers, analysts, and overall advanced learning solutions, we help a student achieve the best possible study-abroad application experience. We use a unique combination of technological expertise and experience to bring the best master strategies.
