Client Service Associate Job in Mumbai at Next Labs
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Client Service Associate

Next Labs


Start date
Starts Immediately
₹ 3,00,000 - 3,60,000 ₹ 3,00,000 - 3,60,000 /year
0-2 years
0-2 years experience
Apply By
19 Oct' 23
Posted 3 weeks ago
61 applicants
About Next Labs
Next Labs is India's top app store optimization company. We are a team of marketers, growth hackers, content writers, and data nerds who believe in sustainable user acquisition through organic growth. Our mission is to increase app installs by ranking at the top for searches in Google Play and App Store. Next's data-driven approach has helped top apps like Dream11, CoinSwitch, MakeMyTrip, Nykaa & many more.
Activity on Internshala
Hiring since August 2022
124 opportunities posted
1 candidate hired
About the job
Key responsibilities:

1. Responding to client inquiries and requests in a timely and accurate manner
2. Assisting clients with identifying their needs and providing solutions
3. Interacting with internal and external stakeholders to ensure successful professional relationships
4. Using tools such as App Annie and Mobile Action to conduct keyword research and justify your selection with data
5. Collaborating with account managers & internal teams to ensure 100% timely executions of campaigns
6. Working actively to prepare & participate in the client-facing meeting
7. Creating convincing progress summaries with the help of data representation using Google Workspace
8. Using tools like Slack, Trello, G Suite, Google Play Console, Google Analytics, App Store Connect, App Annie, Mobile Action, etc.


1. In this role, you will be expected to possess excellent written and spoken English skills as well as a sound knowledge of MS Office. If you have superior customer interaction skills, a knack for problem-solving, and strong project and report-writing capabilities, this position could be the perfect fit for you
2. Outstanding customer service, project management, and report writing skills to help the company continue to drive exceptional results
3. Have good command over language & should be able to steer a conversation
4. Someone who is immensely confident when it comes to speaking on calls & presentations
5. Should be able to pre-plan tasks & work with multiple teams
Skill(s) required
Digital Marketing English Proficiency (Spoken) English Proficiency (Written) MS-Office Project Management Report Writing
Who can apply

1. Someone who is outgoing & who can carry conversations with clients on a regular basis

2. Should possess great communication skills & vocabulary, should be able to meet deadlines & take up priority tasks as & when needed

Duration: 3 months
Salary during probation: ₹25,000 /month
After probation:

Annual CTC: ₹ 3,00,000 - 3,60,000 /year

5 days a week
Number of openings

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