Established in 1998, Tempest is a full-service advertising agency, with branches in Bengaluru, Hyderabad, and Pune. It is also the co-founder of Tribe Global, the international network of advertising agencies, and has offices across India. The company has a mix of Indian and multi-national clients in the fields of agriculture, software, hospitality, healthcare, real estate, retail, education, engineering, government, tourism, entertainment, and the service sector.
Activity on Internshala
Hiring since November 2022
9 opportunities posted
About the job
Key responsibilities:
1. Provide exceptional client service by efficiently addressing client inquiries, concerns, and requests through effective communication channels, including phone, email, and in-person meetings
2. Build and maintain strong client relationships by understanding their business needs, objectives, and goals, and proactively offering tailored advertising solutions that align with their marketing strategies
3. Collaborate closely with internal teams, including account managers, creatives, and production teams, to ensure smooth and timely execution of projects, ensuring all client deliverables are met and expectations exceeded
4. Conduct regular check-ins with clients to provide project updates, gather feedback, and address any potential issues or challenges, ensuring client satisfaction throughout the advertising campaign lifecycle
5. Stay up-to-date with industry trends, market conditions, and competitor analysis to provide strategic insights and recommendations to clients, helping them stay ahead in their respective market segments
6. Prepare and deliver client presentations, proposals, and reports, highlighting the success and impact of advertising initiatives, while also identifying opportunities for improvement and growth
7. Maintain accurate records of client communications, transactions, and interactions in the company's CRM system, ensuring a comprehensive understanding of each client's history, preferences, and needs, and leveraging this information to provide personalized service and drive client retention
