Client Servicing Executive Job

Key responsibilities:

1. Work on being customer-centric i.e. seek, process, and execute client requests and product orders
2. Work in being a go-to-person who has all answers to queries regarding products/services, and processes and if required direct them to the account manager
3. Assist clients to use the products and services and keep them updated about new features launched
4. Coordinate with internal teams to ensure timely fulfillment of products orders/services
5. Maintain trackers, and reports for client interaction, product/ service usage, etc.
6. Collect feedback and resolve client complaints

Who can apply:

1. Great communication, presentation, and client servicing skills
2. Excellent time management and organizational skills
3. Proactive and a self-starter
4. Strategic thinking
5. Good understanding of social media marketing

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