1. Respond to customer inquiries: Respond promptly and professionally to customer inquiries via phone, email, chat, and social media.
2. Provide product/service information: Provide accurate and up-to-date information about our products and services, including features, benefits, and pricing.
3. Troubleshoot issues: Troubleshoot and resolve technical issues, escalating complex issues to senior support staff as needed.
4. Resolve customer complaints: Resolve customer complaints in a fair, efficient, and courteous manner, ensuring customer satisfaction and loyalty.
5. Collaborate with internal teams: Collaborate with internal teams, including sales, marketing, and product development, to resolve customer issues and improve customer experiences.
1. Communication skills: Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
2. Customer service skills: Excellent customer service skills, with a strong focus on delivering exceptional customer experiences.
3. Time management skills: Strong time management skills, with the ability to prioritize tasks and manage multiple customer interactions simultaneously.
Tattoo Gizmo is a manufacturer and distributor of high-quality permanent tattoo supplies, airbrush tattoo supplies, body piercing supplies, permanent makeup equipment, and medical supplies. Our supplies and equipment are imported from all over the world and distributed globally. We adhere to best in class industry standards to ensure that our equipment is made with the highest quality components while utilizing the latest technology.
