Customer Care Executive Fresher Job

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Customer Care Executive

Pet Wagon

Pune

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,40,000 ₹ 2,00,000 - 2,40,000 /year
Experience
0-2 years
0-2 years experience
Apply By
3 Mar' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

A. Customer interface
1. Receive & resolve incoming calls from customers
2. Schedule appointments
3. Call customer for timing co-ordination
4. Do outbound calls/SMS/email for calendar completion

B. Customer experience
1. Do media generation
2. Create content
3. Collateral collation
4. Do outbound feedback calling
5. Score customer satisfaction

Requirements:

1. Candidates who are fond of animals and love pets would be preferred

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken) Marathi Proficiency(Spoken) MS-Excel
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Pune and neighboring cities

Salary
Duration: 6 months
Salary during probation: ₹13,000 - 14,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 2,40,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 20%

Perks

Informal dress code

Number of openings

1

About Pet Wagon

Pet Wagon' is a pet grooming company made up of pet-loving, trained professionals providing high-quality services to pet owners. We're a young enthusiastic team who aim to bring comfort and quality to your doorstep. The main mission of our service is to make pets look healthy and happy. Pet wagon' is a big pink and yellow van that comes right in front of your doorsteps, giving your pet a one-on-one grooming experience with our experts. The van is equipped with all the facilities your pooch requires, providing maximum comfort and styling. Our services include
everything ranging from clipping your pet's nails to an optimal length to bathing them so that they shine brighter.
Activity on Internshala
Hiring since December 2022
2 opportunities posted
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