Customer Care Executive Fresher Job

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Actively hiring
Customer Care Executive

Pune

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
16 Feb' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Handle customer's and vendor's requests and have external communication with them
2. Assist customers with their inquiries over the telephone
3. Take ownership of customer issues and resolve them according to defined priority & severity levels
4. Provide internal and external customers with guidance, and advice on product usage, solutions, and optimization
5. Test new products and platforms
6. Provide vendor and purchase order management as needed
7. Provide backup to the executive assistants as needed to cover vacations
8. Work with customers to help facilitate new product installation

Requirements:

1. Experience and passion in customer care operations written and voice (6 months to 1 year of experience preferred)
2. Hands-on working knowledge of sales and customer service functionality in a call center environment
3. A diploma or bachelor s degree with at least 6 months to 1 year of industry experience in customer care support and customer experience
4. Language- Hindi, Marathi and English

Skill(s) required

Client Relationship English Proficiency (Spoken)
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Pune and neighboring cities

Salary

Annual CTC: ₹ 2,00,000 /year

Number of openings

1

About Zigsaw Consultancy

Recruitment has been a complex problem in the 20th century. With our entry into the start-up era, both employees and organizations have become more dynamic in nature which has complicated it even more. We are not scared to say that all those who have tried this space earlier have failed, and yet we are confident of our efforts. We have a simple vision to facilitate an easy job search for job seekers and best-fit candidates for employers. We, at Zigsaw, are creating a revolution. We are creating an open community to facilitate jobs and job seekers in your city. At large, it would help in eradicating unemployment from your city and be a baby step to pushing your city towards prosperity. While our resources are free and open to use for all, most of our employees work on a voluntary basis.
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Hiring since May 2014
403 opportunities posted
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