Customer Care Service Executive Job in Chennai at Squarcell Resource India Private Limited
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Customer Care Service Executive

Squarcell Resource India Private Limited


Start date
Starts Immediately
₹ 2,00,000 - 2,16,000 ₹ 2,00,000 - 2,16,000 /year
0-2 years
0-2 years experience
Apply By
22 Oct' 23
Posted 3 weeks ago
Part time
About Squarcell Resource India Private Limited
Squarcell Resource India is a part of Squarcell Group & one of the fastest-growing human resource & staffing companies in India. We have got an excellent blend of individuals from both management as well as technical background who understand the very core concept of manpower recruitment & human resource services. We fulfill the manpower recruitment of our valued employers, covering almost every sector in India.

The bouquet of our services includes payroll outsourcing & staffing solution, training & development, placement services, and manpower recruitment. Our primary goal is to assist our clients with building the strongest management teams possible. To that end, we endeavor to thoroughly understand our clients' staffing objectives and profile the skills & background required for a job. We rightly evaluate the job requirements of our clients and recommend the best fit for the concerned job profile.
Activity on Internshala
Hiring since July 2021
79 opportunities posted
400 candidates hired
About the job
Key responsibilities:

1. Manage large amounts of incoming phone calls
2. Generate sales leads
3. Identify and assess customers' needs to achieve satisfaction
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Provide accurate, valid, and complete information by using the right methods/tools
6. Meet personal/customer service team sales targets and call-handling quotas
7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution
8. Keep records of customer interactions, process customer accounts, and file documents
9. Follow communication procedures, guidelines, and policies
10. Take the extra mile to engage customers
Skill(s) required
Bengali Proficiency (Spoken) Gujarati Proficiency (Spoken) Hindi Proficiency (Spoken) Hindi Proficiency (Written) Punjabi Proficiency (Spoken)

Annual CTC: ₹ 2,00,000 - 2,16,000 /year

Number of openings

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