Innofitt Systems (1999) is an organization that has been focused on ergonomic office solutions for the past 20 years and has been serving corporate clients like Mercedes Benz, Deutsche Bank, Google, IBM, Infosys, HDFC Bank, and more. The business was exclusively focused on B2B bulk orders for new office projects across India. Innofitt is a market leader in its field and has a presence in New Delhi, Bangalore, Mumbai (sales and marketing office HQ), and Pune (warehousing and production HQ).
ErgoYou is the fast-growing B2C e-commerce division of ISPL and was launched in July 2020. ErgoYou is a digital-first brand and e-com store focused on curating and trading in high-quality ergonomic products which improve productivity and daily well-being of the WFH, home-office, and small-office target segment in India. We are already India's most preferred brand for height-adjustable tables online.
If you have awesome communication skills and are looking to dive into the world of e-commerce and customer delight, then this role is for you!
Key responsibilities:
1. Work on inbound customer communication over web chat and phone calls (no cold calling)
2. Manage internal team coordination
3. Work on daily processing of online orders
4. Work on basic marketplace management and monitoring key business metrics
5. Work on the creation of business reports that provide insights for the marketing and product team
1. Please only apply if you have an open mind, problem-solving attitude, and motivated to learn and grow in the world of e-commerce.
2. Minimum 1 year of experience in any related field is preferred but not compulsory
3. Any candidate with Graduation
Annual CTC: 3.5 - 3.7 LPA (All fixed)
