Customer Experience Expert Job in Gurgaon at Moretasks Business Solution Limited
Applications are closed for this job. Click here to browse more jobs.
Actively hiring
Customer Experience Expert

Gurgaon

Start date
Starts Immediately
CTC
3 - 4 LPA
Apply By
30 Oct' 22
Posted 3 weeks ago
Fresher Job
About Moretasks Business Solution Limited
Set up in 2016, Moretasks had 10 employees, and now we are a family of about 60. Inspired by the Dutch work culture, we believe in a flat organizational structure, with no cabins, no cubicles, and no hierarchical discrimination. We work, play, and party together. While a lot of Indian companies boast of having an open-door policy, most fail to actually practice it in essence. With a consistent focus on quality, we offer more tasks at less cost. We carry out manual and operational tasks that are critical to our client's business needs - when they need it and the way they need it.
Activity on Internshala
Hiring since September 2016
722 opportunities posted
168 candidates hired
About the job
MoreTasks started as an outsourcing and e-commerce organization based in Sector 53, Gurugram, Haryana. At MoreTasks, we deliver smart business solutions for complex problems of our globally located clients. We as a company have grown leaps & bounds - locally in India & internationally.

Key responsibilities:

1. Provide support to end customers through emails and real-time chats by handling customer requests and queries
2. Understand the international environment in the context of customer support and provide solutions to end customers acceptable against universally recognized standards
3. Sustain and build a professional rapport with the clients
4. Work with internal departments to meet customers' needs
5. Provide accurate and quick answers to end customers' queries about products, pricing, and availability

Requirements:

1. Proficient in comprehending and solving end customers' queries
2. Organized and has strong English verbal and written skills
3. Customer-focused
4. Team-oriented
5. Currently located in or is willing to relocate to Gurugram to work with us
6. Graduation or post-graduation degree
7. 0 to 1 year of relevant work experience
8. Excellent English verbal and written skills
Skill(s) required
English Proficiency (Written)
Learn these skills on Internshala Trainings
Salary

Annual CTC: 3 - 4 LPA

Annual CTC breakup:

1. Fixed component: 90%

2. Variable component: 10%

Number of openings
6

Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.