1. Maintain a positive, empathetic, and humble attitude toward customers at all times
2. Respond clearly to customer inquiries, and get feedback
3. Communicate with customers through various social media and communication
4. Acknowledge and resolve customer complaints quickly
5. Know our products and inventory thoroughly so that you can handle queries appropriately
6. Process orders, forms, applications, and requests
7. Keep records of customer interactions, transactions, comments, and complaints
8. Communicate and coordinate with team members of other departments as necessary
9. Take feedback on the efficiency of the customer service process
10. Ensure customer satisfaction and provide professional customer support
We are a full-service 'people consulting' company, run by an energetic & ambitious team of professionals from the new-age media industry. We provide unmatchable, high-quality recruitment services. We partner with tech, digital, mobile, and internet start-ups, and emerging companies in their quest to find, recruit and train talent for their growing enterprises.
