We are urgently looking for customer support representatives for an international process. We have a vibrant and young office environment looking for ambitious and sincere talent having an appetite for learning. It is an opportunity to learn and grow for talented and hard-working individuals as we are in a fast-growing phase.
Key responsibilities:
1. Comprehending and solving end customers' queries
2. Providing support to end customers through emails and real-time chats by handling customer requests and queries
3. Understanding the international environment in the context of customer support and providing solutions to end customers acceptable against universally recognized standards
4. Sustaining and building a professional rapport with the clients
5. Working with internal departments to meet customers' needs
6. Providing accurate and quick answers to end customers' queries about products, pricing, and availability
Requirements:
1. Ability to read and comprehend customer queries
2. Strong English writing skills are a must
Additional Information:
1. Rotational shifts
2. Work from office- Sector-53, Gurugram (location)
3. WFH is not available
Annual CTC: ₹ 2,64,000 - 4,00,000 /year
Set up in 2016, Moretasks had 10 employees, and now we are a family of above 200. Inspired by the Dutch work culture, we believe in a flat organizational structure with no cabins, no cubicles, and no hierarchical discrimination. We work, play, and party together. While a lot of Indian companies boast of having an open-door policy, most fail to practice it in essence. With a consistent focus on quality, we offer more tasks at less cost. We carry out manual and operational tasks that are critical to our client's business needs - when they need it and the way they need it.
