Customer Service Executive Fresher Job

Applications are closed for this job. Click here to browse more jobs.
Customer Service Executive

Fruges IT Services (India) Private Limited

Hyderabad, Begumpet

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,20,000 ₹ 2,00,000 - 2,20,000 /year
Experience
0-2 years
0-2 years experience
Apply By
11 Feb' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Work on inbound voice process
2. Answer the questions of customers who call the BPO to inquire about a product or service they need
3. Listen carefully to what the customer says and provide the right information
4. Help the customer resolve any issues related to products or services and offer any additional information that may be needed
5. Inform the customer if the problem has been resolved and provide instructions on how to proceed if the problem needs to be addressed further
6. Work on outbound voice process
7. Work on making calls to the customers
8. Work on gaining the attention of the customers to sell a product or service
9. Try to convince the customer to purchase a product or service
10. Convince a customer to purchase a product or service
11. Explain the product or service and persuade the customer to purchase it

Skills & Requirements:

1. Should be persuasive and knowledgeable
2. Should be prepared to handle negative or challenging situations, such as when customers decline the sales pitch

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken)
Salary

Annual CTC: ₹ 2,00,000 - 2,20,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 15%

3. Other incentives: 5%

Perks

Life Insurance

Number of openings

20

About Fruges IT Services (India) Private Limited

Fruges IT Services (India) Private Limited is a consulting company. FrugesIT offers innovative and effective solutions for clients around the world. FrugesIT culture is unique because we designed it that way. Our consultants are the best recruitment professionals in the industry, employed for their passion, drive, and ability to do the job, that's why we don't set sales targets! Our consultants love the business they're in and thrive on being successful having strong, honest, and open relationships with their clients, and candidates is the most important thing to them.

Fruges IT Services was founded in April 2017, with an aim to grow into a one-stop shop for all HR requirements for clients across India Our forte is recruitment of IT, ITeS, engineering, finance, HR, manufacturing, agri, pharma, admin, sales & marketing professionals.
Activity on Internshala
Hiring since January 2023
8 opportunities posted
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.