Customer Service Executive Job in Jaipur at Elation Edtech Private Limited (Tinkerly)
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Jaipur

Start date
Starts Immediately
CTC
3 - 4 LPA
Apply By
18 Jun' 22
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About Elation Edtech Private Limited (Tinkerly)
Tinkerly is an ed-tech company founded in 2015 by IIT-Delhi & XLRI alumni who have come up with a unique initiative of mixing the fun and hands-on robotics/AI learning experience to kids in monotonous online coding classes by incorporating STEM educational kits as a part of our play-based curriculum. Tinkerly's courses have benefitted over 150 thousand students across India, the Middle East, and North America. Since launch, students have spent 300k+ learning hours on our app 'Let's Tinker' which has 50K+ downloads on the play store. The company is backed by marquee Edtech investors like Navneet Education (BSE Listed), SucSEED Ventures, Keiretsu Forum, and Gray Matters Capital.
Activity on Internshala
Hiring since March 2020
113 opportunities posted
24 candidates hired
About the job
Key responsibilities:

1. Work closely with customers to understand and capture requirements
2. Build long-term trusting relationships with clients & counsel a parent for the child's future
3. Collect customer feedback and work on market research
4. Maintain effective relationships with the customers and also help close the deal
5. Generate referrals and renewals by existing customers
6. Look after enrolled students' quizzes, assignments, etc. submissions, and evaluation
7. Develop in-depth knowledge of product features and benefits
8. Research competitors & prices, products, and services with marketing initiatives
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office
Salary

Annual CTC: 3 - 4 LPA

Annual CTC breakup:

1. Fixed component: 90%

2. Variable component: 5%

3. Other incentives: 5%

Perks
Informal dress code 5 days a week Free snacks & beverages
Number of openings
10