Squarcell Resource India is a part of Squarcell Group & one of the fastest-growing human resource & staffing companies in India. We have got an excellent blend of individuals from both management as well as technical background who understand the very core concept of manpower recruitment & human resource services. We fulfill the manpower recruitment of our valued employers, covering almost every sector in India.
The bouquet of our services includes payroll outsourcing & staffing solution, training & development, placement services, and manpower recruitment. Our primary goal is to assist our clients with building the strongest management teams possible. To that end, we endeavor to thoroughly understand our clients' staffing objectives and profile the skills & background required for a job. We rightly evaluate the job requirements of our clients and recommend the best fit for the concerned job profile.
Activity on Internshala
Hiring since July 2021
79 opportunities posted
400 candidates hired
About the job
Are you a highly motivated individual with excellent English proficiency? Look no further! Squarcell Resource India Private Limited is seeking a dynamic Customer Service Executive to join our team.
Key responsibilities:
1. Handle customer inquiries promptly and professionally, ensuring customer satisfaction with every interaction
2. Provide exceptional support via phone, email, and chat, resolving issues and addressing concerns efficiently
3. Offer product knowledge and guidance to customers, assisting them in making informed purchasing decisions
4. Collaborate with cross-functional teams to resolve complex customer problems, escalating issues when necessary
5. Maintain accurate records of customer interactions and transactions, updating customer details in the database
6. Continuously develop and refine customer service techniques to enhance the overall customer experience
7. Contribute to team goals by achieving individual performance targets and participating in regular training sessions
If you have a passion for delivering exceptional customer service, possess excellent verbal and written communication skills, and thrive in a fast-paced environment, we want to hear from you! Join our team at Squarcell Resource India Private Limited and embark on an exciting career journey. Apply now!
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)
