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Customer Service Executive Fresher Job

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Customer Service Executive

Ottoedge Services LLP

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 2,00,000 - 2,10,000 ₹ 2,00,000 - 2,10,000 /year

Experience

0-2 years

0-2 years experience

Apply By

28 Apr' 23

Posted 3 weeks ago

Fresher Job

3 applicants

About the job

Key responsibilities:

1. Manage large amounts of incoming phone calls
2. Identify and assess customers needs to achieve satisfaction
3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
4. Keep records of customer interactions, process customer accounts and file documents
5. Create, edit and update spreadsheets
6. Maintain trusting relationships with suppliers, customers and colleagues
7. Conduct data entry as required
8. Collaborating with clients and creating a remarkable after sales service

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office MS-Word

Earn certifications in these skills

Learn MS-Excel

Learn Business Communication

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Salary

Annual CTC: ₹ 2,00,000 - 2,10,000 /year

Perks

Informal dress code Free snacks & beverages

Number of openings

About Ottoedge Services LLP

Website

Ottoedge is a digital advertising agency based in India and UAE. We provide digital marketing, social media marketing, and media production services to our clients. A full-service agency looking for self-driven individuals.

Activity on Internshala

Hiring since March 2022

32 opportunities posted

12 candidates hired