Customer Service Manager Job in Chennai at Home Serve India
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Customer Service Manager

Chennai

Start date
Starts Immediately
CTC
5 - 6 LPA
Apply By
19 Jun' 22
Fresher Job
Fresher Job
About Home Serve India
Home Serve's mission is to be the customer's preferred service solution. We've always believed in offering more to our customers. Home Serve is just one more way of doing that. It's our way of giving you peace of mind through world-class service.

Now you can say goodbye to endlessly chasing carpenters, electricians, plumbers, and technicians for your home repairs. Home Serve is a one-stop solution for all your carpentry, electrical, plumbing, consumer durables, and kitchen appliance repairs. Home Serve brings you the expert services of trustworthy technicians for anything that needs to be fixed in your home.
Activity on Internshala
Hiring since May 2022
2 opportunities posted
About the job
Key responsibilities:

1. Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
2. Establish performance benchmarks and hold a team to those goals
3. Resolve customer conflicts and handle escalation procedures
4. Work on managing a large number of incoming calls and emails
5. Work on keeping a record of customer interaction and details of actions taken
6. Work on generating sales leads & building sustainable relationships where necessary
Skill(s) required
English Proficiency (Spoken) English Proficiency (Written) MS-Office
Learn these skills on Internshala Trainings
Who can apply

1. 1+ years of customer service experience

2. Excellent written and verbal communication skills

3. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, etc.)

4. Can bring their own device

Salary

Annual CTC: 5 - 6 LPA (All fixed)

Number of openings
1