Customer Success Associate Fresher Job

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Customer Success Associate

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,50,000 - 3,00,000 ₹ 2,50,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
19 Apr' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Identify and assess customers' needs to achieve satisfaction
2. Build sustainable relationships and trust with customer accounts through open and interactive communication
3. Provide accurate, valid, and complete information by using the right methods/tools
4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
5. Follow communication procedures, guidelines, and policies
6. Take the extra mile to engage customers

Requirements:

1. Excellent communication in both English and Hindi, no MTI or RTI issues, grammatical or pronunciation
2. Work from the office (Bengaluru Location)
3. Work 6 days a week with 1 rotational off
4. Work 24/7 on any 9 hours shift for male candidates
5. Work during the 9 hours of shift between 09:00 am to 09:00 pm for female candidates
6. Graduate from any field
7. Minimum 6 months from BPO or customer support

Note: Cab with home pick and drop available within Bengaluru within a 60km radius of the office

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken)
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,50,000 - 3,00,000 /year

Perks

Cab/Transportation facility

Number of openings

20

About Binary Infoways

Binary Infoways is a young organization in India, which has been set to excel in the field of IT, BPO, and consultancy services. Our corporate office and the management team are based in Noida(India) where we serve our clients. We provide IT solutions through an offshore model thus enabling companies a cost-effective and quality solution. Keeping in view a lot of redundancy in the IT sector, as well as short-term assignments and work, we are providing experienced resources on contract based on our payroll. This saves organizations from a lot of hassles when a person leaves the organization or when there are multiple short-term assignments that need to be delivered. Our global and quality experience helps us to deliver quality projects to our clients as per the scheduled time agreed. Our aim is to deliver products ensuring great reliability at a lower cost through our offshore module approach.
Activity on Internshala
Hiring since April 2022
15 opportunities posted
4 candidates hired
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