Customer Success Associate Job in Bangalore at zekeLabs Technologies Private Limited
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Customer Success Associate

Bangalore

Start date
Starts Immediately
CTC
3 - 4 LPA
Apply By
15 Jun' 22
Fresher Job
Fresher Job
About zekeLabs Technologies Private Limited
zekeLabs Technologies Private Limited is an ed-tech startup on a mission to build an industry-ready workforce. We are solving the massive need for reskilling and upskilling the workforce for the 4th industrial revolution. The solutions include designing and executing programs in technological areas including AI & machine learning, big data, cloud, and several others. Currently its serving 30+ enterprise partners including IBM, General Electric, HCL, and several other F500 companies. The company also operates a digital learning platform called EdYoda. EdYoda is the digital university of the 21st century, skilling for industry 4.0. Through EdYoda, we are empowering users to learn industry-relevant skills - programming, web development, cloud, big data, machine learning & AI, and others through zero-cost programs. The skills are evaluated, certified, and benchmarked through the proprietary methodology. The skilled candidates are connected to career opportunities.
Activity on Internshala
Hiring since March 2017
170 opportunities posted
27 candidates hired
About the job
Key responsibilities:

1. Handling inbound and outbound communications in the form of email/call/chat with the customers and clients
2. Designing systems for a great customer experience
3. Collaborating with multiple teams - sales, delivery, product etc. to improve the customer experience
Skill(s) required
Client Relationship English Proficiency (Spoken) English Proficiency (Written)
Who can apply

1. MBA graduates preferred

Salary
Duration: 6 months
Salary during probation: 15,200 - 20,500 /month
After probation:

Annual CTC: 3 - 4 LPA

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 20%

Perks
Free snacks & beverages
Number of openings
5