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Customer Success Associate Job

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Customer Success Associate

Konnect Insights

Mumbai

Start date

Starts Immediately

CTC (ANNUAL)

₹ 3,00,000 - 5,00,000 ₹ 3,00,000 - 5,00,000 /year

Experience

0-5 years

0-5 years experience

Apply By

7 Mar' 23

Posted 3 weeks ago

Job

39 applicants

About the job

Key responsibilities:

1. Manage the queries of our existing clients & provide refresher training
2. Help in on-boarding the new clients by providing them training and setting up the tool
3. Actively reach out to existing customers in Mumbai to explain new features of Konnect Insights software
4. Recommend best practices in social listening and analytics

Skill(s) required

Digital Marketing Effective Communication

Earn certifications in these skills

Learn Business Communication

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Other requirements

Excellent communication skills

Understanding of digital marketing

Salary

Probation:

Duration: 3 months

Salary during probation: ₹25,000 - 30,000 /month

After probation:

Annual CTC: ₹ 3,00,000 - 5,00,000 /year

Annual CTC breakup:

1. Fixed component: 90%

2. Variable component: 10%

Perks

5 days a week Free snacks & beverages Health Insurance

Number of openings

About Konnect Insights

Website

Konnect Insights is a social listening and analytics software that empowers you with insights from all online sources such as blogs, forums, mainstream news, reviews, Twitter, Facebook, YouTube, and other social channels. Konnect Insights is powered by an in-house search engine that crawls over 25 million websites and offers you real-time analytics, all with an easy-to-use tool.

Activity on Internshala

Hiring since September 2022

5 opportunities posted