Customer Success Associate Job in Pune, Mumbai at
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Customer Success Associate

Pune, Mumbai

Start date
Starts Immediately
4 - 5 LPA
Apply By
16 Jun' 22
The hiring for this job will be online and the company will provide work from home/ deferred joining till current COVID-19 situation improves
Fresher Job
Fresher Job
About is a leading global ad tech company comprising of 1,300+ talented employees exclusively focused on developing innovative monetization products for digital publishers. By revenue, runs the #2 largest contextual ads program globally. We work as a trusted advisor to top management across various large publishers. We provide our publisher clients with expert advice, comprehensive access to the best monetization opportunities, and outstanding execution via highly customized solutions across all advertising formats- search, native, display, content, video, mobile, product, local and social ads. We consistently deliver long-term superior performance by using leading-edge technology, algorithms, high-quality research, and proprietary processes that allow us to display the most precisely targeted, highest paying ads.

We have a global footprint of offices spread across New York, Los Angeles, Dubai, Mumbai, Bangalore, Zurich, Frankfurt, etc.
Activity on Internshala
Hiring since September 2019
5 opportunities posted
1 candidate hired
About the job
We're looking at graduates with 0-2 years of experience, who speak very well & have a natural acumen for business analysis/client relationship management/account management/sales/business roles with a tech/eCommerce company, hence also utilizing their knowledge of tech while on the job.

Key responsibilities:

1. Manage relationships with some of the top 500 of the world's leading websites (publishers)
2. Build reports to analyze data and consistently work towards increasing revenue
3. Study client's existing advertising options and consult them on the most appropriate approaches to ensure seamless integration with our offerings/solutions
4. Strategize and ideate with multiple internal teams to identify new revenue opportunities and increase revenue streams from existing publishers
5. Act as the commercial liaison and provide necessary assistance on escalated or urgent issues
6. Identify and segregate potential market segments
7. Develop relevant advertising/ sales collaterals and business proposals
8. Determine a targeted pitch for each client segment
Skill(s) required
Who can apply

1. Graduate from any stream

2. Experience in online media is a bonus

3. Excellent oral & written communication skills

4. Excellent analytical skills

5. Should be an avid internet user with a strong inclination toward technology

6. Basic computer skills, including proficiency in MS Office

7. Should be tech-inclined and should be open to working with a team of developers to identify and convey unique requirements from all our publishers (this is not a tech role but the ability to ideate with our tech team is essential)

8. Coding knowledge not required/needed


Annual CTC: 4 - 5 LPA

Annual CTC breakup:

1. Fixed component: 90%

2. Variable component: 10%

Informal dress code 5 days a week Free snacks & beverages Cab/Transportation facility Health Insurance Life Insurance
Additional Information

What is the job like? offers aspiring candidates a unique opportunity to break into the world of ad tech and the ideal candidate will be responsible for managing upwards of 10 million dollars in annual ad revenue for the world’s top 500 website publishers. The candidate will be the single point of contact and will manage day-to-day operations of an account, implement urgent publisher requests, investigate performance metrics by creating reports, analyze trends and utilize any other data available at their disposal with the goal of increasing monthly revenue.

Number of openings