Customer Success Executive Fresher Job (Part time)

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Actively hiring
Customer Success Executive

SuperNova

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
12 Jun' 23
Posted 3 weeks ago
Fresher Job
Part time

About the job

Key responsibilities:

1. Understand and resolve customer queries raised via WhatsApp, calls, email & social media channels
2. Create and share reports of customer issues with actionable insights
3. Build and maintain repositories of frequently asked questions and communication templates with changing business requirements

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel Tamil Proficiency (Spoken)
Earn certifications in these skills

Other requirements

Candidates with spoken Tamil proficiency would be preferred

Salary
Duration: 3 months
Salary during probation: ₹12,000 - 15,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 15%

3. Other incentives: 5%

Perks

Health Insurance

Number of openings

2

About SuperNova

Supernova is a leading provider of an AI-powered Spoken English Program. Our innovative solution combines state-of-the-art AI technology with expert language instruction to revolutionize how individuals learn and improve their spoken English skills. With personalized, interactive lessons and real-time feedback, learners can enhance pronunciation, fluency, vocabulary, and overall communication skills. Our user-friendly program caters to all levels and empowers individuals for success in academics, careers, and social interactions in today's globalized world.
Activity on Internshala
Hiring since May 2022
70 opportunities posted
11 candidates hired
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