Customer Success Executive Fresher Job

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Customer Success Executive

Teamhalt Private Limited

Jaipur

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,50,000 ₹ 2,00,000 - 3,50,000 /year
Experience
0-2 years
0-2 years experience
Apply By
23 Apr' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries
2. Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades
3. Aid with the development and improvement of the product by gathering feedback to identify recurring issues and address these with the product manager
4. Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention

Requirements:

1. Eagerness to learn about the company's products and their capabilities
2. Ability to manage a high volume of inbound customer queries
3. Technical aptitude and the ability to understand and explain complex concepts in simple terms
4. Ability to empathize with the customer and high customer centricity
5. Knowledge of other regional languages is helpful if the company works within the country
6. Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/PGDM)
7. 50% cutoff - 10th, 12th, and graduation
8. No backlogs and gap years during education

Skill(s) required

Effective Communication
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Jaipur

Salary

Annual CTC: ₹ 2,00,000 - 3,50,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 10%

3. Other incentives: 10%

Perks

Health Insurance

Number of openings

20

About Teamhalt Private Limited

TeamHalt Pvt Ltd was founded in the year 2011 with the aim to provide quality services to our clients and we are growing at a CAGR of 30% year on year. We are a professionally driven company with an experienced management team in field sales, operations, finance, and HR. TeamHalt is one of the fastest-growing Business solutions companies in India, with specialized offerings in SLA services and OEM-authorized service centers in various industries. We provide world-class business solutions to various industries. The list of our satisfied customers includes leading MNCs and large Indian firms across industries. Recruiting and retaining the right talent is critical to the stability and success of any organization. At TeamHalt this is what we do best.
Activity on Internshala
Hiring since March 2023
4 opportunities posted
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