Customer Success Manager Fresher Job

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Customer Success Manager

Visakhapatnam

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
22 Dec' 22
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Act as the main point of contact between Revidd and high-profile accounts in the region
2. Proactively suggest and drive the adoption of new and innovative features to increase value of the product to customers
3. Work on answering product-related queries in a timely manner
4. Work on maintaining customer relationships and ensuring customer satisfaction
5. Work on providing reports to developers and stakeholders
6. Generate referrals and introductions to support growth
7. Work on ensuring deliveries arrive on time and in a good condition
8. Work on tracking account metrics

Who can apply:

1. You re entrepreneur minded (this could be within a company or perhaps you have already tried your own thing you love solving problems and you re not afraid to fail
2. 0-4 years of sales, account management, or customer success experience within a SaaS organization, or maybe you founded your own business)
3. Proven track record of working in a customer-facing role and having difficult conversations
4. A high level of accuracy and attention to detail
5. Excellent communication and interpersonal skills
6. Strong growth mindset, effectively learning from and adapting to both wins and losses

Skill(s) required

Client Relationship English Proficiency (Spoken)
Salary
Duration: 5 months
Salary during probation: ₹20,000 - 30,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Annual CTC breakup:

1. Fixed component: 90%

2. Variable component: 10%

Perks

Informal dress code 5 days a week Free snacks & beverages

Number of openings

4

About Revidd

Revidd powers video experience for viewers by offering businesses next-generation solutions for launching their own streaming platforms. We deliver cutting-edge solutions that enable users to create, manage, distribute, and monetize content efficiently. Since the world is battling the implications of a global pandemic, most public gatherings are either banned or restricted. Thus, the production of new movies, TV shows, or even the hosting of sporting events is severely affected. OTT provides an opportunity for the users to find videos on demand and watch them at their convenience in their homes. Our customers can spin their OTT platform/video streaming products to view the content they like and when they like - be it in entertainment, education, sports, fitness, healthcare, or any other industry. Our products include live streaming, video on demand, video enhancement, built-in monetization, centralized CMS, customizing, and zero codings.
Activity on Internshala
Hiring since April 2021
76 opportunities posted
4 candidates hired
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