Customer Success Manager Fresher Job

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Actively hiring
Customer Success Manager

Pune

Start Date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
15 May' 25
Posted 3 weeks ago
Fresher Job
75 applicants

About the job

Key responsibilities:

1. Onboarding new customers and conducting training sessions to ensure they are fully equipped to use Google Workspace effectively
2. Serving as the main point of contact for customer inquiries, issues, and escalations, and resolving them in a timely and efficient manner
3. Proactively identifying opportunities to upsell and cross-sell additional products and services to existing customers
4. Monitoring customer usage and engagement with Google Workspace, analyzing data to identify trends and areas for improvement
5. Collaborating with the sales and marketing teams to develop strategies for customer retention and growth
6. Conducting regular check-ins and reviews with customers to assess their satisfaction and gather feedback for continuous improvement
7. Staying up to date on the latest features and updates to Google Workspace and providing training and support to customers as needed

Skill(s) required

Google Workspace

Who can apply

Only those candidates can apply who:

1. are from Pune only

Salary

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Number of openings

1

About Lifeschool Digital Private Limited

Life School is about sharing experiences, learning, and co-creating methods to inspire a fulfilling life. The organization is centered on inspiring people to pursue their dreams and explore their potential (through their signature program - Lets Explore). Based on his own trials and tribulations of success, failure, and success again, the organization was founded by Naren (Narendra Goidani) to help and work with people to find their passion and strive to sustain it. This is what Life School aspires to create - an environment of inspiration. Life School has developed different models and initiatives to help people live, love, and learn. Through Life School Foundation, it has developed the 'Keep Moving Movement (KMM)'. It is an initiative that travels around India to hold workshops for teachers across tier I, II, and rural cities to demonstrate how they can make small changes to their pedagogy for a larger impact. It is about a culture of inspired living.
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Hiring since March 2022
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