Customer Support Executive Fresher Job

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Customer Support Executive

Town Contacts Technologies Private Limited

Bangalore

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
Experience
0-2 years
0-2 years experience
Apply By
18 Jun' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Responding to customer inquiries via phone, email, chat, or social media
2. Providing accurate and timely information about our products and services
3. Troubleshooting and resolving customer issues or escalating them to the appropriate department
4. Following up with customers to ensure their satisfaction and loyalty
5. Maintaining records of customer interactions and transactions
6. Providing feedback and suggestions to improve our processes and policies

Skill(s) required

Effective Communication
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Bangalore

Other requirements

Graduate & post-graduation female students

Salary
Duration: 6 months
Salary during probation: ₹15,000 - 20,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Annual CTC breakup:

1. Fixed component: 80%

2. Variable component: 15%

3. Other incentives: 5%

Perks

Free snacks & beverages

Number of openings

10

About Town Contacts Technologies Private Limited

Town is a software company based in Bangalore. We have multiple branches in India. We deal with products like social media, search engines, chatbots, emails, CRM, ERP, etc.
Activity on Internshala
Hiring since May 2023
1 opportunity posted
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