Customer Support Executive Fresher Job

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Customer Support Executive

SockSoho

Chandigarh, Zirakpur

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 3,20,000 ₹ 3,00,000 - 3,20,000 /year
Experience
0-2 years
0-2 years experience
Apply By
3 Jun' 22
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
2. Manage customer queries
3. Identify and assess customers' needs to achieve satisfaction
4. Build sustainable relationships & trust with customer accounts through open and interactive communication
5. Provide accurate, valid, and complete information by using the right methods/tools
6. Meet personal/customer service team sales targets and call handling quotas
7. Follow communication procedures, guidelines, and policies
8. Take the extra mile to engage customers

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel
Earn certifications in these skills
Salary
Duration: 1 month
Salary during probation: ₹10,000 - 15,000 /month
After probation:

Annual CTC: ₹ 3,00,000 - 3,20,000 /year

Perks

Informal dress code

Number of openings

1

About SockSoho

SockSoho is a direct-to-consumer fashion tech brand. We use the power of AI and technology to disrupt the men's fashion world. We make designer socks for men. Our clientele includes Bollywood celebs, top Indian CEOs (founder of Paytm, Myntra, Zerodha, Lenskart, etc.), and even sheikhs from Dubai.
Activity on Internshala
Hiring since March 2020
158 opportunities posted
7 candidates hired
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