Job Purpose: as a Department Manager, you will be responsible for overseeing the operations and personnel within your designated department to ensure efficient functioning and exceptional customer service. You will lead a team of associates, manage inventory, uphold visual merchandising standards, and drive sales within your department.
Key Responsibilities:
Team Leadership: Supervise and motivate a team of associates, including recruitment, training, scheduling, and performance management.
Customer Service: Ensure all customers receive excellent service through effective communication, product knowledge, and problem-solving skills.
Sales and Profitability: Drive sales within your department through effective merchandising, product assortment, and promotional activities. Monitor and achieve sales targets and profitability goals.
Inventory Management: Maintain optimal inventory levels by conducting regular stock checks, placing orders, and overseeing replenishment processes.
Visual Merchandising: Ensure the department layout and displays are visually appealing, aligned with company guidelines, and drive sales.
Operational Efficiency: Implement and uphold operational policies and procedures to ensure the smooth running of the department, including compliance with health and safety regulations.
Communication: Act as a liaison between store management and department staff, providing regular updates, feedback, and reporting on departmental performance
KPI's :
* Achieve AOP
* SOP Implementation and Adherence in the department.
* People Management
* Inventory control
* Competition update
Education:
Graduation
Functional / Behavioral competencies required to execute the role :
* Ability to work under pressure
* Number proficiency
* Customer Centricity
* Good communication skills
* Analytical & Presentation Skills
1. Candidates with minimum 4 years of experience.
Annual CTC: ₹ 3,00,000 - 6,00,000 /year
Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.