Executive - Technical Support & Project Implementation Fresher Job

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Executive - Technical Support & Project Implementation

Think Technology Services

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
22 Jul' 22
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Handling technical support for all our solutions such as G Suite, Google Workspace, Microsoft 365/Azure, web-email hosting (cPanel & Plesk Control Panels), domain name registrations, ThinkEmailer.com, cloud & VPS hosting, etc.
2. Handling deployment, setup, and training our customers on our solutions
3. Supporting office systems & operations

Skill(s) required

Computer Networking Google Cloud Computing Google Suite (G Suite) Google Workspace Microsoft Azure SYSTEM ADMINISTRATOR
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Other requirements

Should enjoy resolving customer technical issues

Hardware & networking knowledge will be preferred

Knowledge of web hosting and DNS management will be an advantage

Ability to work independently

Ability to respond to customers in English via the Think Support Ticket system

Ability to handle support requests from clients by phone and email

Ability to work quickly and efficiently under pressure

Attention to detail

Should be able to interact with clients and get their updates done

Should be a motivated self-starter and like working on fast-paced projects

Only candidates currently working or living in Mumbai should apply

Salary
Duration: 6 months
Salary during probation: ₹10,000 - 12,000 /month
After probation:

Annual CTC: ₹ 2,00,000 /year

Perks

Informal dress code 5 days a week
Additional information

Perks and benefits:
1. Opportunity to get Google Workspace certification, Microsoft certifications, and Freshdesk and Freshservice certifications

Number of openings

2

About Think Technology Services

We love technology and we love what we do. We aim to hire and retain the best talent since we believe that people are our strength. We want to do work that makes our clients' businesses agile, slick, quick, and successful. At Think Technology Services, we are differentiated by the full-service portfolio that allows us to address, diverse customer needs, and delivers an integrated, one-stop solution. Our customers work with us across service lines, using the depth and breadth of our offering to align IT strategy with their evolving business needs. We are involved in providing digital marketing services, website design, web development, SEO services, end to end web, data & voice communication solutions; be it optimizing current operations or setting up newer, better ways of working, we ensure that our solutions significantly influence bottom lines and help our customers lower their total cost of ownership.
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Hiring since July 2018
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