Job Title: Field Operations Supervisor
Locations: Bengaluru, Hyderabad and Mumbai
Language: Tamil, Telugu, Malayalam, Kannada, or Marathi (ex. Hindi and English as per the
region)
Shift: Morning Shift (Flexible Hours)
Experience: Minimum 01 year (relevant field)
Company Overview:
Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional
handyman services across India. We are committed to delivering excellence, innovation,
and reliable solutions to our customers. Join us in creating a transformative impact in the
handyman service industry.
Role Overview: As a People Trainer - City Manager, you will play a vital role in
developing and enhancing the capabilities of our technician workforce. This role combines
talent sourcing, skill training, and operational alignment to ensure our teams meet
performance metrics and deliver top-notch services. You will be the cornerstone in
ensuring seamless operations across hotspot cities and maintaining service excellence.
Key Responsibilities:
1. Training and Development
Sourcing and Onboarding: Identify, source, and onboard technicians with the right
attitude and skills to join the Easyfix team.
Training on Core Values: Foster a culture of commitment, strong work ethics, and
a focus on fulfilling key metrics.
Upskilling: Design and conduct training sessions to address skill gaps and provide
technicians with the tools and knowledge to upgrade their expertise.
2. Day-to-Day Operations
Monitor and address service cancellations, ensuring quick follow-ups to close tasks
that are out of the turnaround time (TAT).
Collaborate with various team members to identify and resolve issues in hotspot
cities, ensuring smooth service delivery.
3. Team Coordination Work closely with cross-functional teams, including project managers, supply
management, backend, and operations teams, to ensure alignment and efficient
task execution.
Qualifications and Skills:
Bachelor's degree in a related field (preferred).
Proven experience in training, operations management, or team leadership roles.
Strong communication, interpersonal, and problem-solving skills.
Ability to multitask and work in a fast-paced environment.
Proficiency in using operational tools and platforms for tracking and reporting.
Why Join Us?
Be part of a dynamic and innovative organization.
Opportunity to lead impactful initiatives and shape team growth.
Work in a collaborative environment that values growth and development.
