Business Development Specialist Fresher Job

Key Responsibilities:

1. Act as the main point of contact for clients, gaining a deep understanding of their project goals and business objectives.
2. Develop and nurture strong client relationships to promote long-term collaboration and satisfaction.
3. Source and screen freelance professionals to align with specific client project requirements.
4. Provide clients with well-reasoned freelancer recommendations based on expertise and fit.
5. Coordinate and facilitate meetings between clients and selected freelancers for project scoping and onboarding.
6. Serve as a communication bridge between clients and freelancers, ensuring project milestones and deliverables are met.
7. Identify additional client needs and propose relevant services or talent to support business growth.
8. Partner with the sales team to identify and pursue upselling opportunities that enhance account value.
9. Maintain a strong network of pre-vetted freelancers across key disciplines to support ongoing client needs.
10. Continuously scout and assess new freelance talent to support scalability and readiness for high-demand engagements.
11. Gather and evaluate client feedback to drive continuous improvement in service delivery and freelancer performance.
12. Generate and share regular reports detailing client activity, project progress, and growth potential.
13. Quickly address and resolve any concerns raised by clients or freelancers to ensure high satisfaction and trust.
14. Escalate critical issues to senior leadership when necessary to ensure prompt and effective resolution.

Requirements:

1. Bachelor's degree required.
2. Previous experience in client relationship or account management is preferred.
3. Excellent written and verbal communication skills.
4. Genuine interest in sales and client engagement.
5. Familiarity with CRM platforms is an asset.
6. Strong negotiation and interpersonal skills.
7. Confidence and professionalism in all client interactions.
8. Understanding of the freelance market and talent landscape.

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