Chronic Care Coach Fresher Job

Actively hiring
Chronic Care Coach

Navi Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,10,000 ₹ 2,10,000 /year
Experience
0-2 years
0-2 years experience
Apply By
17 Oct' 24
Posted 2 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Engage with patients through various touchpoint calls to understand their current medical health status, past medical/surgical history, medications, labs, etc.
2. Identify if the patient requires additional services such as medications, labs, dietitian, or physiotherapist
3. Assess patients' social determinants and lifestyle status
4. Effectively gather complete medical history from patients and identify deviations from the recommended care plan
5. Provide psychosocial support to help patients cope with chronic, acute, or terminal illnesses
6. Monitor patient health progress and evaluate outcomes
7. Handle patient queries smartly and respond using pre-defined FAQs
8. Educate patients on chronic conditions, treatment options, and the importance of adhering to care plans
9. Coach patients on compliance with labs, medications, diet, and prescribed treatment plans

Requirements:

1. Demonstrate excellent knowledge and interpretation of medical conditions and terminologies
2. Show effective patient medical history-taking skills
3. Coach patients on compliance with medical parameters
4. Communicate clearly and articulately without ambiguity
5. Exhibit active listening and compassion when engaging with patients

Skill(s) required

Effective Communication
Earn certifications in these skills
Salary

Annual CTC: ₹ 2,10,000 /year

Perks

Informal dress code

Number of openings

4

About HEAPS

HEAPS is one of the fastest growing health tech start-ups in India today. With more than 5 million patient interactions till date, HEAPS is revolutionising how insurers, doctors and patients experience health care. We have an AI driven end-to-end care management platform which coordinates, tracks and monitors the health of the patient empowering them with the right information to take right decisions at the right time about their health. HEAPS is backed by marquee investors - titans in the healthcare industry who have invested more than $7.4 million in Series A funding. HEAPS is on a path for global scaling, and we are already present in 4 countries
Activity on Internshala
Hiring since July 2024
2 opportunities posted
1 candidate hired
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