1. Promoting and selling memberships to potential new clients - walk-ins/trials
2. Achieving the target by driving conversion and upselling
3. Maintaining a record of every interaction with new user
4. Entering all details of customers, walk-ins on internal tools
5. Managing center experience and incremental enhancements
6. Ensuring timely opening and closing of the center
7. Inventory management: Ensuring inventory of essentials, supplies, and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels, etc.)
8. Managing classes and workouts
9. Ensuring the punctuality of trainers and classes
10. Handling issues with respect to attendance, equipment, and space availability
11. Working on customer interactions and troubleshooting
12. Interacting with walk-ins and prospective clients
13. Improving member attendance through meet and greet, familiarity building, and creating a welcoming atmosphere
14. Taking feedback from members and partners about classes and document the same
15. Handling issues that may lead to consumer experience during or pre/post-class
16. Working on center facility audits and inputs
17. Ensuring that we do daily audits of the center and facility including all supplies and essentials
Note: After 12 months of consistent performance, the consultant shall be eligible for conversion to full-time employment.
Timings:
Morning - 5:30 am to 10:30 am
Evening - 5:00 pm to 10:00 pm
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)MS-Excel
1. Those who are from or open to relocate to Bangalore
Other requirements
1. A Bachelor’s degree/PUC
2. 0-2 years of work experience
3. Passion for fitness and healthy living
4. People management skills
5. Good communication skills (Proficiency in English)
6. Customer centrism
7. Positive attitude
8. Ability to resolve conflict
9. Eagerness to learn
Salary
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 3,00,000 - 3,50,000 /year
Number of openings
10
About Cult.fit
Cult.fit is an integrated platform for food, fitness, and meditation. We take a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform. We offer both online and offline experiences across fitness, nutrition, and mental well-being through its 4 products, i.e., cult.fit, eat.fit, mind.fit & care.fit.
With the aim to make fitness fun and easy, cult.fit gives workouts a whole new meaning with a range of trainer-led, group workout classes. Eat.fit makes healthy eating easy & affordable. Every eat.fit meal is cooked fresh with the best ingredients and is calorie counted and delivered to your doorstep. Care.fit is a state-of-the-art medical and diagnostic center that offers doctor consultations and clinical expertise to help in providing care for common illnesses and complex issues.