Customer Service Specialist Fresher Job

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Actively hiring
Customer Service Specialist

Delhi

Start Date
Starts Immediately
CTC (ANNUAL)
₹ 2,49,000 ₹ 2,49,000 /year
Experience
0 year(s)
0 year(s) experience
Apply By
14 May' 25
Posted 3 weeks ago
Fresher Job

About the job

As a Customer Service Specialist at Xtreme Coolers Private Limited, you will be at the forefront of our commitment to providing exceptional service to our valued customers. You will play a crucial role in ensuring customer satisfaction and building long-lasting relationships. If you are proficient in MS-Office, have excellent spoken and written English and Hindi skills, and are adept at using MS-Excel and MS-Word, then this is the job for you!

Key Responsibilities:
1. Respond to customer inquiries and complaints in a professional and timely manner.
2. Provide product information, pricing, and availability to customers.
3. Process orders, returns, and exchanges accurately and efficiently.
4. Assist customers with troubleshooting and technical support for our products.
5. Collaborate with other departments to resolve customer issues and improve service.
6. Maintain accurate records of customer interactions and transactions.
7. Identify opportunities to upsell or cross-sell products to customers to increase sales.

Join our team and be a part of a dynamic and fast-paced environment where your skills and dedication will be valued and rewarded. Apply now and start your exciting career at Xtreme Coolers Private Limited!

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) Hindi Proficiency (Spoken) MS-Excel MS-Office MS-Word
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are from Delhi only

Salary

Annual CTC: ₹ 2,49,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 2,25,000 /year

2. Variable pay: ₹ 24,000 /year

Number of openings

2

About Xtreme Coolers Private Limited

Xtreme Coolers Pvt Ltd is a leading provider of air-cooling, heating, and ventilation solutions based in India. Founded in 2008, the company has grown into a comprehensive solution provider for delivering cool, clean, and fresh air to expansive areas and factories.

Core Values:

1. Customer satisfaction: Prioritizing 100% customer satisfaction as a commitment and privilege.
2. Customer service as a privilege: Viewing customer service as a personal and professional privilege, with humility and trust as guiding principles.
3. Respect for customers: Treating customers with honor and hospitality akin to guests in their own homes.
4. Ethical business practices: Upholding ethics, lawful behavior, and good corporate citizenship as paramount to financial gains.
5. Leadership with humility: Aspiring to leadership with humility, earned daily through dedication to customer success and active listening.
Activity on Internshala
Hiring since July 2024
6 opportunities posted
1 candidate hired
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