Customer Support Executive Fresher Job

Key responsibilities:

1. Offer top-tier customer service and problem resolution through voice-based phone support.
2. Address customer inquiries effectively, resolving issues with a focus on first-contact resolution.
3. Listen attentively to customers, demonstrating empathy and understanding their needs.
4. Clarify requirements, probe for information, and ensure customers comprehend the solutions provided.
5. Greet customers courteously and professionally, adhering to established procedures.
6. Maintain accurate and complete documentation of customer interactions and provide additional education as necessary.

Note: Performance - based Incentive
Note: 6 Days working and one rotational week off.
Job Location: Plot No. 223, Patparganj Industrial Area, New Delhi, 110092

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