Operation Management Trainee Fresher Job

Key responsibilities:

1. After-sales operations management: Oversee and manage all after-sales activities to ensure customer satisfaction through efficient processes.
2. Inventory management: Monitor inventory levels to guarantee product availability for delivery while minimizing excess stock and reducing costs.
3. Product delivery: Coordinate timely delivery of products to customers, addressing any issues that arise during the process.
4. Payment collection: Manage payment collection to ensure all transactions are completed on time and accurately recorded.
5. Process improvement: Identify and implement enhancements to after-sales processes to boost efficiency and customer satisfaction.
6. Vendor and supplier coordination: Collaborate with suppliers and vendors to ensure a smooth flow of products and services for after-sales operations.
7. Customer communication: Act as the primary point of contact for customers regarding order details, resolving any issues related to delivery and product returns.
8. Reporting: Generate regular reports on after-sales operations, inventory levels, delivery performance, and payment status to provide insights to senior management.
9. Operational oversight: Maintain a comprehensive overview of all after-sales operations, ensuring compliance with company policies and standards.

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