Experience:
1. Previous experience in healthcare support, BPO/customer service, or medical call handling is a plus.
2. Familiarity with medical terminology or radiology systems (especially PACS) is beneficial.
Technical Proficiency:
1. Comfortable using computers, basic software (e.g., MS Office/Google Workspace), and web applications.
2. Ability to learn new tools (e.g., PACS, ticketing systems) quickly.
Communication Skills:
1. Strong verbal and written communication in English.
2. Professional telephone etiquette and the ability to handle both inbound and outbound calls effectively.
Attention to Detail:
1. Precision in data entry and documentation is crucial, especially when communicating critical results.
Team Player:
1. Willingness to collaborate, take feedback, and support colleagues in a remote working environment.
Annual CTC: ₹ 2,04,000 - 2,28,000 /year
Annual CTC breakup:
1. Fixed pay: ₹ 1,80,000 - 1,92,000 /year
2. Variable pay: ₹ 24,000 - 36,000 /year
