BPO Telecaller Fresher Job (Remote)

Key Responsibilities:

1. Managing the team: Supervising and leading a team of employees, including agents or advisors.
2. Communicating goals: Sharing company goals, safety practices, and deadlines with the team.
3. Motivating the team: Providing support to keep team members motivated and productive.
4. Monitoring performance: Tracking and evaluating individual and team performance metrics.
5. Conducting performance reviews: Regularly reviewing the performance of team members.
6. Providing coaching: Helping team members improve their performance.
7. Assigning tasks: Giving team members objectives and duties, and ensuring they are completed.
8. Distributing schedules: Creating schedules for team members.
9. Making recommendations: Suggesting improvements to procedures for management.
10. Addressing issues: Dealing with any issues or disagreements that may arise.
11. Generating reports: Creating and presenting reports on team and business performance.

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