Junior Telecaller Fresher Job (Remote)

Junior Telecaller

Work from home

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,16,000 ₹ 2,00,000 - 2,16,000 /year
Experience
0 years
0 years experience
Apply By
11 Oct' 24
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Appointment Scheduling: Coordinate with US doctor's offices to schedule patient appointments based on availability and patient preferences
2. Patient Engagement: Communicate effectively with patients to confirm appointments and provide necessary information regarding upcoming visits
3. Pending Balance Collection: Follow up with patients regarding outstanding balances, providing assistance in payment processing and resolving any billing inquiries
4. Data Management: Maintain accurate and up-to-date records of appointments, patient information, and pending balances using basic MS Excel skills
5. Communication: Build and maintain professional relationships with US doctor's office staff through clear and concise communication via phone and email

Qualifications:

1. Strong Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with healthcare professionals and patients
2. Customer Service: Prior experience in customer service or healthcare support roles preferred, with a focus on delivering exceptional patient experiences
3. Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and maintain attention to detail in a fast-paced environment
4. Basic MS Excel Skills: Proficiency in basic spreadsheet functions (e.g., data entry, formatting, sorting) to manage and update appointment and patient balance records
5. Adaptability: Capacity to adapt to changing priorities and operational needs, with a flexible approach to work schedules and tasks
6. Work Timings: Candidate should be comfortable working in US Shift i.e. 3:30 PM to 12:30 AM IST

Qualifications:

1. Graduation or equivalent required
2. Previous experience in a tele-calling, customer service, or healthcare support role preferred
3. Reliable internet connection and access to a quiet workspace for remote work

Benefits:

1. Competitive compensation package based on experience and performance
2. Opportunities for career growth and professional development in the US healthcare industry
3. Remote work environment with the flexibility to work from anywhere
4. Medical insurance of 3 Lacs plus accident coverage for employee and spouse/child from company post-confirmation

Join our team at Way2Cloud and make a meaningful impact on patient care delivery while enjoying the flexibility of remote work.

Skill(s) required

English Proficiency (Spoken) English Proficiency (Written) MS-Excel
Earn certifications in these skills
Salary
Duration: 2 months
Salary during probation: ₹15,000 - 17,000 /month (only for freshers)
After probation:

Annual CTC: ₹ 2,00,000 - 2,16,000 /year

Perks

5 days a week Health Insurance

Number of openings

2

About Way2Cloud

Way2Cloud is a one-stop shop for doctors or group practices based out of the US for their management and financial consulting.
Activity on Internshala
Hiring since April 2018
79 opportunities posted
23 candidates hired
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.
Similar jobs you can apply to
Actively hiring

Work from home

CTC (ANNUAL)
₹ 3,00,000 - 4,00,000 /year
Experience
1-3 years
1-3 years experience
Job
Actively hiring

Work from home

CTC (ANNUAL)
₹ 5,00,000 - 6,00,000 /year
Experience
2-3 years
2-3 years experience
Job
Actively hiring

Work from home

CTC (ANNUAL)
₹ 5,00,000 - 7,00,000 /year
Experience
3-5 years
3-5 years experience
Job
Get govt-approved certification
Build your CV with our
Certification Courses
4- 8 weeks
600k+ learners
Explore Courses