Customer Care Executive Fresher Job (Part time/Remote)

Key responsibilities:

1. Respond promptly to customer inquiries via phone, email, or chat and resolve any issues effectively
2. Provide accurate information about our products and services to customers and assist them in making informed decisions
3. Keep detailed records of customer interactions and transactions to ensure smooth communication and follow-up
4. Collaborate with the sales and technical teams to address customer needs and provide excellent service
5. Identify and escalate any unresolved issues to the appropriate department for timely resolution
6. Follow up with customers to gather feedback and ensure their satisfaction with our services
7. Stay updated on industry trends and product knowledge to provide customers with the best possible support

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