Looking for a dynamic Customer Service Manager with proficiency in spoken Hindi to join our team at Atul Borkar company! If you are passionate about providing exceptional customer service and have a strong understanding of the Hindi language, this is the perfect opportunity for you.
Key responsibilities:
1. Lead and manage a team of customer service representatives to ensure excellent customer satisfaction.
2. Develop and implement strategies to improve customer service processes and procedures.
3. Monitor customer interactions and provide feedback and coaching to team members.
4. Handle escalated customer inquiries and resolve issues in a timely and professional manner.
5. Collaborate with other departments to enhance the overall customer experience.
6. Analyze customer feedback and data to identify areas for improvement.
7. Stay up-to-date on industry trends and best practices in customer service.
If you are a proactive and customer-focused individual with strong communication skills in Hindi, we want to hear from you! Join us at Atul Borkar company and be part of a passionate team dedicated to delivering top-notch service to our customers. Apply now!
Annual CTC: ₹ 4,95,000 - 8,00,000 /year
Annual CTC breakup:
1. Fixed pay: ₹ 3,45,000 - 6,00,000 /year
2. Variable pay: ₹ 1,50,000 - 2,00,000 /year
Multilinks A Group Of MAA Enterprises hiring females for work and growing company and our company family