1. Making calls to potential customers to introduce products/services, explain their features and benefits, and generate interest.
2. Identifying and qualifying potential customers through phone conversations.
3. Persuading customers to make purchases or schedule appointments.
4. Handling incoming calls from customers, addressing their inquiries, resolving complaints, and providing support.
5. Building rapport with customers, maintaining positive relationships, and following up to ensure satisfaction.
6. Maintaining accurate records of customer interactions and updating CRM systems.
7. Providing feedback and reports on call activities and sales performance.
8. Achieving individual or team sales targets and contributing to overall business goals.
Requirements:
1. Communication Skills: Excellent verbal and written communication skills, including active listening and persuasive speaking.
2. Customer Service Skills: Ability to handle customer interactions professionally, address concerns, and provide solutions.
3. Sales Skills: Ability to generate leads, close sales, and meet sales targets.
4. Product Knowledge: Understanding the products or services being promoted to effectively communicate their value to customers.
5. Technical Skills: Familiarity with CRM systems, telephone systems, and other relevant tools.
6. Adaptability: Ability to adjust communication style and approach based on different customer personalities and situations.
7. Time Management: Ability to prioritize tasks, manage time effectively, and work under pressure.
Skill(s) required
English Proficiency (Spoken)English Proficiency (Written)
One Place Solar is a one-stop solution that provides solar design & engineering-related services to solar businesses. We provide services like prelim production report generation, permit designing, as-building, PE stamping, interconnecting, permitting, monitoring & PTO application generation.
