Front Office Executive Fresher Job

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Front Office Executive

Indie Stays Hotel

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year
Experience
0-2 years
0-2 years experience
Apply By
26 Feb' 23
Posted 3 weeks ago
Fresher Job

About the job

Key responsibilities:

1. Perform all check-in and check-out tasks
2. Manage online and phone reservations
3. Inform customers about payment methods and verify their credit card data
4. Register guests by collecting necessary information (like contact details and exact dates of their stay)
5. Welcome guests upon their arrival and assign rooms
6. Provide information about our hotel, available rooms, rates, and amenities
7. Respond to clients' complaints in a timely and professional manner
8. Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs
9. Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
10. Upsell additional facilities and services, when appropriate
11. Maintain updated records of bookings and payments

Who can apply:

1. Work experience as a hotel front desk agent, receptionist, or a similar role
2. Experience with hotel reservations software, like IDS and Cloudbeds
3. Understanding of OTA/how travel planning websites operate, like Booking.com or TripAdvisor
4. Maintaining a positive attitude toward our customers
5. Excellent communication and organizational skills
6. A degree or diploma in hotel management is a plus

Skill(s) required

MS-Word
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Mumbai and neighboring cities

Salary
Duration: 6 months
Salary during probation: ₹14,000 - 18,000 /month
After probation:

Annual CTC: ₹ 2,00,000 - 2,50,000 /year

Number of openings

3

About Indie Stays Hotel

Indie is independent but loves to collaborate. It's unique but loves to share, explore, and seek adventure. Indie is a no-star hotel, we call it Stays coz homes never have a dress code and we want you to be comfortable in your own skin. Indie is designed keeping in mind all your needs but nothing in excess.
Activity on Internshala
Hiring since January 2023
5 opportunities posted
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