Junior Operations Support Associate Job in Delhi at MiM-Essay
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Junior Operations Support Associate



Start date
Starts Immediately
₹ 3,00,000 - 4,00,000 ₹ 3,00,000 - 4,00,000 /year
0-2 years
0-2 years experience
Apply By
6 Oct' 23
Posted 3 weeks ago
119 applicants
About MiM-Essay
MiM-Essay is one of the world's best education consulting groups specializing in helping students get into the best business schools in the world. We have recorded exponential growth over the last few years and are valued at 35+ million USD. (300+ crores).

We also have a sister company MentR-Me which is free to use one-stop study abroad platform and offers students free assistance to get into their dream schools. We have helped over 7000 students into the world's best business and engineering schools such as MIT, Cornell, LBS, NUS, HEC Paris, UC Berkeley, and more.
Activity on Internshala
Hiring since July 2016
461 opportunities posted
247 candidates hired
About the job
Key responsibilities:

1. Efficiently managing customer interactions via email, phone calls, and messaging platforms
2. Delivering timely and courteous responses to address customer inquiries and follow-up requests
3. Playing a key role in resolving customer concerns and issues, consistently aiming to create a positive customer experience
4. Establishing and nurturing trustworthy relationships with students, providing guidance throughout their entire application journey
5. Conducting comprehensive consultations with clients to gain insights into their profiles and academic aspirations
6. Offering personalized educational counseling to students, furnishing them with valuable insights and tailored recommendations
7. Engaging with clients to facilitate document collection and necessary interactions.
8. Ensuring the accurate and timely submission of all essential documentation and details
9. Proactively connecting with students to guarantee a seamless experience from the application phase to the final results
Skill(s) required
Client Relationship MS-Excel MS-Office
Earn certifications in these skills

Annual CTC: ₹ 3,00,000 - 4,00,000 /year

Informal dress code Free snacks & beverages
Number of openings

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