Junior Telecaller Job

Key responsibilities:

1. Calling existing and potential customers to persuade them to purchase company products and services
2. Recording details of customers purchase orders accurately
3. Processing all customer purchases accordingly
4. Generating promising leads for the outside sales team to pursue
5. Managing customer accounts by ensuring that existing customers remain satisfied with company products and services
6. Developing and sustaining solid relationships with customers to encourage repeat business
7. Using sales scripts proffered by the company to drive sales and respond to customer rejections
8. Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
9. Meeting or exceeding daily and monthly targets concerning call volume and sales continually

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