Key Account Management Executive Fresher Job

Key responsibilities:

1. Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
2. Acquiring a thorough understanding of key customer needs and requirements
3. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
4. Working on being the primary point of contact and building long-term relationships with customers
5. Helping customers through email, phone, online presentations, screen-share, and in-person meetings
6. Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
7. Communicating clearly the project progress on a weekly/monthly basis to internal and external stakeholders
8. Working closely with our ecosystem partners and 3rd party suppliers to get the project completed on time
9. Working on being responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
10. Working on being responsible for working with the sales team to onboard and integrate new clients and developing existing client relationships
11. Liaising between the customer, ecosystem partners, and internal teams

Qualifications/Skills:

1. Prospecting skills
2. Teamwork and people skills
3. Planning and attention to detail
4. Ability to focus on customers and build relationships
5. Ability to manage multiple projects
6. Excellent listening, negotiation, and presentation skills
7. Excellent verbal and written communications skills

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