Live Chat Support Engineer Fresher Job

Applications are closed for this job. Click here to browse more jobs.
Live Chat Support Engineer

TrakAff

Delhi

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,06,000 - 4,14,000 ₹ 3,06,000 - 4,14,000 /year
Experience
0-2 years
0-2 years experience
Apply By
8 Jun' 23
Posted 3 weeks ago
Fresher Job
53 applicants

About the job

Key responsibilities:

1. Responding promptly and accurately to customer inquiries via website live chat
2. Developing and maintaining customer relationships by providing superior customer service
3. Providing technical assistance and troubleshooting help as needed
4. Advising customers about TrakAff's digital products and services
5. Recording customer details accurately in our customer service database
6. Collaborating with other departments and teams to resolve customer inquiries as needed
7. Work on being the first line of customer service in responding to online customers' inquiries via our website
8. Work on providing timely and accurate customer service and technical assistance, while also building customer relationships and advising customers on TrakAff's products

Required:

1. Customer-focused professional with expertise in digital marketing, email marketing, and spoken and written English proficiency
2. Computer science engineer

Skill(s) required

Digital Marketing Email Marketing English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills

Who can apply

1. Those who are from or open to relocate to Delhi and neighboring cities

Salary
Duration: 6 months
Salary during probation: ₹12,000 - 15,000 /month
After probation:

Annual CTC: ₹ 3,06,000 - 4,14,000 /year

Annual CTC breakup:

1. Fixed component: 70%

2. Variable component: 25%

3. Other incentives: 5%

Perks

Informal dress code Free snacks & beverages

Number of openings

1

About TrakAff

TrakAff is a performance marketing and affiliate tracking platform or software or tool that helps businesses (ad networks, CPA networks, affiliate networks, e-commerce) to manage, track and optimize their campaigns, affiliate marketing, and affiliates in an efficient way.
Activity on Internshala
Hiring since August 2022
150 opportunities posted
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.