Product Support Engineer Job in Multiple locations at Signzy
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Product Support Engineer

Signzy

Chennai, Bangalore, Mumbai

Start date
Starts Immediately
CTC
4 - 5.5 LPA
Apply By
20 Dec' 22
Posted 3 weeks ago
Fresher Job
About Signzy
Signzy is a digital trust system. We provide identification, background checks, forgery detection, and contract management systems that enable contracting in a trustable, safe, legal, and convenient manner. Our biometric user authentication system and blockchain-based digital trail ensure non-repudiation. This increases compliance and enforceability in the court of law. We consist of a tech-savvy team and are backed by investors who are enthusiastic about creating solutions with technology. At Signzy, we breathe software and exploit the latest technologies to create the most amazing products.
Activity on Internshala
Hiring since November 2015
215 opportunities posted
34 candidates hired
About the job
Key responsibilities:

1. Be the first point of contact for Signzy's clients and partners, troubleshoot issues or escalate them internally
2. Research, debug and solve client's issues
3. Become an expert in Signzy's products
4. Work closely with Support, Product and Engineering teams to improve the support system
5. Play a significant role in the growth and development of our customer support competency

Required:

1. Fluent English (verbal and written)
2. Mandatory skill to be able to write short technical explanations
3. Ability to self-manage time and prioritize tasks accordingly
4. Ability to work effectively in a fast-paced, innovative environment demonstrating high energy, a sense of urgency, and decisiveness
5. Aptitude to multitask with a high volume of tasks
6. Responsible, and independent
7. Team player with solid communication and presentation skills
8. Basic understanding of SAAS product development and its technology stacks (e.x. Javascript, CSS, Java, NGINX, MySQL, MongoDB etc) will be an added advantage
9. Should be graduated

Additional desired skills:

1. At least one or two years of experience as Technical Support or QA
2. Team player with solid communication and presentation skills.
3. Ability to effectively interact with both technical and non-technical audiences and communicate effectively between the two
Skill(s) required
Linux SQL
Salary

Annual CTC: 4 - 5.5 LPA

Annual CTC breakup:

1. Fixed component: 90%

2. Variable component: 10%

Perks
5 days a week Health Insurance
Number of openings
7

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