Quality Analyst Job

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Actively hiring
Quality Analyst

Mumbai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 4,00,000 - 5,50,000 ₹ 4,00,000 - 5,50,000 /year
Experience
1-2 years
1-2 years experience
Apply By
20 Jun' 24
Posted 3 weeks ago
Job
124 applicants

About the job

Key responsibilities:

1. Establish and maintain quality standards and guidelines for audit/mystery shopping projects
2. Plan, execute, and oversee audit and mystery shopping activities
3. Analyze and evaluate the performance of shops or services based on predefined criteria
4. Collect and interpret data from audits and mystery shopping reports
5. Identify trends, patterns, and areas for improvement
6. Prepare detailed reports on findings from audits and mystery shopping activities
7. Monitor and ensure the quality and accuracy of data collected during audits and mystery shopping and implement corrective actions to address quality issues
8. Train and support auditors and mystery shoppers to ensure they understand and adhere to quality standards
9. Identify opportunities for process improvements and implement changes to enhance quality and efficiency
10. Stay updated with industry trends and best practices to continuously improve the quality audit/mystery shopping process
11. Conduct regular reviews to ensure adherence to quality and compliance standards
12. Utilize relevant software and tools for data collection, analysis, and reporting

Skill(s) required

Data Analysis English Proficiency (Spoken) English Proficiency (Written) MS-Office Report Writing Statistics
Earn certifications in these skills

Who can apply

1. Candidates with minimum 1 years of experience.

2. Those who are from or open to relocate to Mumbai and neighboring cities

Other requirements

Qualifications

Bachelors degree in business, statistics or a related field

Experience in quality checking and data analysis

Strong analytical skills and attention to detail

Proficiency in MS Office Suite, especially Excel

Experience with data management and analysis tools

Skills and Attributes

Excellent organizational and time management skills

Strong written and verbal communication skills

Ability to work independently and as part of a team

High level of accuracy and attention to detail.

Proactive and able to identify areas for improvement

Salary

Annual CTC: ₹ 4,00,000 - 5,50,000 /year

Perks

Informal dress code Free snacks & beverages Health Insurance

Number of openings

1

About Mirats Insights

Mirats Insights is a global market research company with co-headquarters in Sheridan, Wyoming in the USA, and Lucknow, Uttar Pradesh in India. The company was founded in 2021 and is owned by Mirats (parent company). Mirats Insights offers consumer insights and cloud-based sampling for consumer, business, and healthcare insights.

It launched its sampling and customer feedback management platform which is a practice of improving products, services, and experiences for businesses and other organizations with the help of consumer insights.
Activity on Internshala
Hiring since March 2022
85 opportunities posted
16 candidates hired
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