As a 'Chat Support Executive + Testimonial Writer', you will play a crucial role in delivering exceptional customer support and crafting compelling testimonials for our platform.
Key responsibilities:
1. Provide superior chat support to our clients, resolving their queries and issues in a timely and professional manner.
2. Write engaging testimonials that showcase the positive experiences of our customers with our services.
3. Collaborate with the marketing team to create content that highlights the benefits and features of our products.
4. Ensure all written content is accurate, informative, and aligned with our brand voice and messaging.
5. Assist in developing customer service scripts and templates for the chat support team.
6. Monitor customer feedback and reviews to identify areas for improvement and enhancement.
7. Stay up-to-date on industry trends and best practices in customer support and content writing.
1. Candidates with minimum 1 years of experience.
Experience as chat support executive is required.
Annual CTC: ₹ 2,00,000 /year
Lawtech is a high-growth ed-tech startup. We are dealing with creative content curation for law, medicine, civil service examinations, and other preparatory exams.
